Information We Collect
At BONUS RIVER, we collect information to provide you with the best gaming experience while maintaining your privacy and security.
- Personal identification information (name, email, phone number)
- Account credentials and verification documents
- Payment and transaction information
- Gaming activity and preferences
- Device and browser information
- Location data (where legally required)
How We Use Your Data
Your information helps us deliver personalized and secure gaming services:
- Process deposits, withdrawals, and gaming transactions
- Verify your identity and prevent fraud
- Provide customer support and resolve issues
- Send important account and promotional updates
- Comply with legal and regulatory requirements
- Improve our platform and gaming experience
Data Sharing & Disclosure
We never sell your personal information. We may share data only in these circumstances:
- With payment processors for transaction handling
- With regulatory authorities when legally required
- With security providers to prevent fraud
- With your explicit consent for specific purposes
- To protect our legal rights and user safety
Data Security
Your security is our priority. We implement industry-standard protection measures:
- 256-bit SSL encryption for all data transmission
- Secure servers with regular security audits
- Multi-factor authentication options
- Regular data backups and disaster recovery
- Staff training on data protection protocols
Cookies & Tracking
We use cookies to enhance your experience and analyze site usage:
- Essential cookies for site functionality
- Performance cookies to improve our services
- Preference cookies to remember your settings
- Marketing cookies for relevant promotions
You can manage cookie preferences in your browser settings.
Your Privacy Rights
You have full control over your personal data:
- Access and download your personal data
- Correct or update your information
- Delete your account and associated data
- Opt-out of marketing communications
- Port your data to another service
- File complaints with data protection authorities
Privacy Questions?
Contact our Data Protection Officer
Email: contact@bonusriver.com
Response time: Within 48 hours